Frequently Asked Questions

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There are many different items that you can possibly receive.

• Stationary: Pens, Pencils, Erasers, Stickers, Notebooks, Highlighters, Bookmarks, as well as many other goodies.
• Beauty: Lotion, Lip Balm, Nail Care, Fragrances, Beauty Sponges, Beauty Masks, Hair Products, etc.
• Misc: Keychains, Beaded Pens, Necklaces, Earrings, Rings, Bracelets, etc.

The possibilities are endless!

I am a *HUGE* fan of the movie Interstellar and I wanted to pay homage to it. I am quite obsessed actually and I even have a tattoo to show my love for that movie. In my personal opinion, it is the most beautiful movie I have ever seen in my entire life. I also named my top prize gum ball machine "The Winning Station" after Interstellar as well (Cooper Station) IYKYK!

Please note that I am in no way affiliated with Christopher Nolan or Interstellar. I am just a fan that believes it is the best movie ever made.

Yes, we provide tracking information for all orders. You will receive an email with your tracking number once your order has shipped. 

Please keep in mind that I Heart Scoops is not responsible for any delivery issues that may occur once order is shipped. 

Yes! I will do my best to ensure that you get the product(s) that your heart desires. Please keep in mind though, sometimes I may not have certain product(s) on hand as I may run out or I may not have the color(s) that you want. I will try my best though!

I would love to add more boxes to my business in the future. If my business does well, the next box I will add will be a Kid Box. 

No I do not offer refunds and/or returns at this time. ALL SALES ARE FINAL!

Please make sure to be as detailed as possible when placing an order so that I know exactly how to curate your box to meet your requests.

• Every scoop costs $30 USD and the sky is the limit. You are free to order as many scoops as you would like. 
• Please be as detailed as possible when adding the quantity of scoops. The more details I have, the better I can curate your mystery box.
• If you want your mystery box filmed and broadcast to the world, make sure you have added it to your cart before checking out.
• Getting six beads of the same kind ensures that they are redeemed for a surprise ball from Interspinner.
• The top prizes are all in The Winning Station which can be achieved by either The Winning Circle or by getting a surprise ball from Interspinner.
• The more scoops that you order, the better chances that you have for getting a top prize!

I will try my best to get your order completed as soon as possible. 

I am located in Kemah, Texas and will ship from there.